Support Center

Guidelines and Cancellations

  • Experience Guidelines

    Vayable welcomes experiences from all types of people in the community--locals, visitors, explorers, seasoned ...

    Oct 03, 2025 06:59PM PDT
  • Community Guidelines

    Vayable relies on respectful interactions to ensure a friendly and open environment. Please note our guideline...

    Oct 03, 2025 07:26PM PDT
  • What happens if travelers cancel?

    Vayable provides cancellation policies to protect both travelers and guides using the site. Travelers must can...

    Oct 12, 2025 05:55PM PDT
  • What happens if guides cancel?

    If guides cancel bookings at any time, you will be refunded in full. Guides do not get paid until after the e...

    Oct 03, 2025 08:51PM PDT
  • Weather Policy

    If the experience is weather dependent and the weather prevents the experience from happening on the day of th...

    Oct 12, 2025 05:57PM PDT
support@vayable.com
http://assets2.desk.com/rdbe2e4dc90ff877d77e160412b6e30f00c61408e/javascripts/
false
vayable
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/portal/articles/autocomplete